PCTI has long been known as a great company to work for and we pride ourselves
in how we treat our people.
We want to attract and retain the most
talented people who are highly motivated and proud to work for PCTI. Customers
choose PCTI because of our people, so we ensure that our people are committed to
our customers and place substantial importance on creating a working environment
that fosters customer engagement and innovation.
One of our key drivers
is providing an environment in which employees can realise their full potential.
We focus on retaining valuable employees, motivating our teams, identifying and
rewarding effective working, all of which delivers greater productivity,
innovation and provides PCTI with a distinct competitive advantage.
If
you are interested in a specific vacancy or would like to enquire about a career
with PCTI, please email or post the application form below to vacancies@pcti.co.uk or to our head
office address.
Job Title
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Business Development
Manager
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|
Business Area
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Secondary Care
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|
Location
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Within Territory
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Reports To
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Head of Secondary
Care
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Direct Reports
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None
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Job Purpose
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To deliver the agreed revenue
and customer retention targets for the designated territory. To actively work as part of the regional
team, building customer awareness, advocacy and satisfaction levels.
|
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Duties And Responsibilities
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- Be responsible for the new business sales
within the designated territory.
- In conjunction with the Sales & Marketing
Manager, agree sales strategy and implement accordingly for the designated
territory.
- Plan and organise activities, in conjunction
with Internal Sales and Marketing to ensure achievement of the sales plan.
- Maintain a minimum level of 5 face to face customer
visits per week.
- Generate, build and maintain close working
relationships with NHS Trusts and PCT’s in the designated territory.
- Provide market intelligence and feedback to
the Sales & Marketing Manager and other departments.
- Ensure timely and accurate qualitative and
quantitative reporting, fulfilling the requirements of IS2 sales system and
the Sales & Marketing Manager to agreed reporting cycles.
- Develop and maintain an up to date knowledge
of the products in order to effectively demonstrate and sell the features,
advantages and benefits to customers.
- Constantly promote the products and other
marketable service to customers with the assistance of Internal Sales and
Marketing. Set up events, workshops, user groups, etc. to promote knowledge and
understanding of the product offering and generate additional sales from
within the existing customer base.
- Liaise with colleagues in other departments to
ensure that the sales “inputs” and “outputs” are compatible with your
objectives, customer expectations
and timelines.
- Undertake any other duties commensurate with
the status of the role as directed by Sales & Marketing Manager.
|
Key Relationships
|
Close relationships required with:
- Sales
and Marketing Team
- Support
Manager
- Installations
Manger
- Finance
and Admin team
Close external relationships required with:
- Key
NHS Trust stakeholders
- Key
Primary Care Trusts stakeholders
- Key
Health Informatics Service stakeholders
|
|
Skills And Attributes
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- Capable of delivering a sales target
- Strong presentation skills, interpersonal
skills, social skills and “gravitas” with customers
- Good understanding of the product to be able
to demonstrate at a non-technical level
- Possesses drive, confidence, a strong work
ethic and determination to succeed
- Good personal planning, well organised
|
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Knowledge And Experience
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- Proven track record of achievement in a sales
role (Essential)
- Good understanding of the Secondary Care
marketplace
- Knowledge of product capability and the sector
in order to have customer credibility
- Sound knowledge of MS Office tools
- Knowledge of CRM and other business / ERP systems
(e.g. IS2)
- A valid driving Licence is essential for this
role.
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