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Scanners

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Scanner Technical Support

If you are unsure about how to use the information and files on this page, please speak to our technical support department first.

PCTI endeavour to ensure that the information contained in the downloadable support bulletins is correct. If you find an error, please report it to support@pcti.co.uk. Please remember to include the bulletin number in your email.

All downloadable files have been virus checked. However, as with any downloaded file from the internet, it is recommended that you use your own virus software to check files before opening them.

PCTI Help Desk: 0870 233 0323

Our technical support team operate Mondays to Fridays between the hours of 9:00am and 5:30pm. We are closed on Bank Holidays (England).

Replacing Fujitsu Pads & Rollers
Document	S/W version

Fitting replacement Pads & Rollers to a Fujitsu M3091DC and General Scanner Maintenance (e.g. removing black lines down page) SF0007	All
Fitting replacement Pads & Rollers to a Fujitsu Fi-4120c SF0028	All

Downloadable Support Bulletins
Document	S/W version

Scanning in Duplex SF0009	All
Resetting the Fujitsu Pads & Rollers Count SF0001	All
Scanner feeding through more than one page at a time SF0002	All
Having installed a new twain driver, I am unsure how to scan using the new scanner settings dialog SF0002	All

Downloadable Support Files
File	O/S version

Firmware Check Utility for Kodak i40 (for guide to updating click here) Check for older firmware on i40 scanners necessary if scanner purchased pre-September 2005	2000, XP, NT, 98
Kodak i40 TWAIN Driver (link to Kodak web site) Kodak i40 Scanner Validation Tool + TWAIN, version 6.64	2000,XP
Kodak i40 Firmware (link to Kodak web site) Kodak i40 Firmware update, version 2.5	2000,XP
Fujitsu STI TWAIN drivers Fujitsu STI’s for M3091DC/Fi-4120c/Fi-4110cu	2000,XP
Fujitsu STI TWAIN drivers Fujitsu STI's for Fi-4120c2	2000,XP
Fujitsu TWAIN STI Drivers for 4110, 4120, 4220, M3091, M3092 11.85mb, version 9.11.32	98,2000,XP
Fujitsu TWAIN ASPI Drivers for 4120, 4220, M3091 & M3092 10.4mb, version 8.11.32	NT4,95 (req. aspi manager)
ASPI Manager for Fujitsu ASPI drivers for 4120, 4220, M3091, M3092 510kb, version 4.71	NT4,98
Epson GT5000 Drivers 6.68mb	95,98
Epson GT7000 Drivers 8.34mb	95,98,2000
Windows 98 W2K Patch 1 & 2 Microsoft Windows 98 Patches	All
Winzip 8.1 Windows zip/unzip utility supporting file spanning	All
Internet Explorer 6 Setup Launches MS IE6 Setup program	All
Windows Installer Cleanup Utility Stops windows installer messages appearing after installation (only use if advised by support)	All